Yaklaşık 20 yıldır takım tezgâhları ve sistemleri sektöründe faaliyet gösteren Sir Meccanica, üretim ve bakım alanlarında taşlama işlemleri gerçekleştirmek için yeni ve devrimsel teknikler sunma özelliği ile dünya piyasasında çok işlevli portatif takım tezgâhları imalatında önder bir pozisyona ulaşmıştır. Piyasanın daima artış gösteren kaliteli ürün talebi, artık tüm sektörlerde pazarlama kavramları ile birlikte üretim kavramlarını da devrime uğratmıştır. Üretim alanında yaşanan teknolojik gelişim ve her geçen gün daha spesifikleşme eğilimi gösteren işletme prosedürleri, küresel piyasa çerçevesinde yer alan her firmanın hedeflerine ulaşabilmesi için günümüzün temel unsurlarını oluşturmaktadır. Söz konusu felsefe makinelere, tesislere ve personel eğitimine geniş yatırımlar yapan SIR MECCANICA SpA şirketi tarafından, en iyi kalite-hizmet/fiyat orantısını yakalamak ve bunun sonucu olarak her geçen gün daha dikkatli ve uzman bir piyasada satış başarısı elde etmek için gerekli standardizasyon ve seri üretim kavramına daha fazla değer vererek hedef alınmaktadır. Portatif takım tezgâhları sektöründe SIR MECCANICA, olağanüstü yeteneklere sahiptir ve bu yetenekler, onu tüm dünyadaki kullanıcıların favori “teknolojik partneri” konumuna ulaştırmıştır. Bugün Şirket, sürekli bir gelişim trendi doğrultusunda, faaliyet gösterdiği muhtelif sanayi sektörlerinde çok derin bir bilgi ve tecrübe düzeyine erişmiştir. Bu büyüme, her bir müşterinin kendine has gereksinimlerine cevap verecek teknolojik çözümlerin seçiminde destek verme hizmeti sunabilecek niteliklere sahip, yüksek uzmanlık konumuna ulaşmış teknik personel sayesinde sağlanmıştır. Direkt ilgi alanlarında fiilen çalışma sayesinde kazanılmış deneyimler ve uzmanlık, müşterinin özel talebine bağlı olarak veya özel gereksinimi doğrultusunda geliştirilmiş, uyarlanmış ve gerçekleştirilmiş yüksek teknolojili çözümlerin uygulanması için farklı sanayi sektörlerinin hizmetine sunulmaktadır.
Sir Meccanica's business growth has been founded on the value of quality without any compromises. The focused investments in technology and human resources and a steady attention to the needs and the market's demands have allowed us to develop a specialized know-how that is at our customers' complete disposal. Expertise, technology and innovation mean higher quality of products and processes, thanks to computerized manufacturing and a steady supervision of a qualified staff. With enthusiasm, in all these years, we have been working to offer our best in terms of quality, reliability and innovation and with the same obstinacy we are enhancing the business, by creating systems that satisfy and overcome customers' expectations. Moreover, the steady attention of our firm towards quality results is demonstrated, by the ordinance in 2006, of the UNI-EN-ISO 9001-2000 Certification, which attests the application of rigorous proceedings of the business management process. In the year 2007 Sir Meccanica has obtained the CE (N° IMQ 192) certification for the WS series that attests the products' conformity to the safety prerequisites in accordance with the community laws. The CE certification allows the company to differentiate itself on the market, because it verifies and monitors the quality of its products in the course of time. As a matter of fact the presence of the CE brand on our products ensures, through periodical controls on the range and on the firm's production and organizational processes, that all the production subject to certification complies in time and guarantees to customers that the products have the necessary characteristics of their safety use.
The firm's organizational structure is oriented towards a common strategy and vision. Our staff is made up of qualified professionals, expert and reliable people who are able to satisfy the different requests of the targets towards which we are oriented. The management has the responsibility of promoting politics and means conceived as an integral part of the firm's strategy, respecting a shared value system. Finally there is a network of direct marketing, through an import-export department, a multilingual servicing centre, and a distribution system started in 1993, composed of an international network aimed at sensible and continuous market expansions. From a CRM's point of view, our purpose is the customer's satisfaction through some basic steps:
• Evaluate and understand customers' needs in order to improve our products and be able to offer the suitable solutions;
• Post-selling assistance and customer satisfaction analysis to guarantee a lasting relationship.
The growing market demand of qualified products has already revolutionized, in all sectors, the production and marketing concepts.
The technical evolution in the productive field and specific management procedures are basic elements for the achievement of the goals of every firm that is collocated in a global market.
These concepts tied to an entrepreneurial will, have traced a continuous development within Sir meccanica SpA that considers quality one of the main means for success, to the point of carrying out the entire productive cycle inside the firm. This philosophy is pursued by SIR MECCANICA SpA with big investments in machinery plants and staff training, confirming the standardization and production concept in series, which is necessary to attain the best quality-performance/price ratio and the consequent selling success in a fast growing market. The production plant is located in the industrial area of Catanzaro (Italy), in a 2000 square metres area, equipped with the most advanced process technologies, among which welding and cutting centres and numerous CNC machines. The productive potentiality of the plant touches 1000 units per year and the result of the final product, constantly monitored by automated controls, is guaranteed by the quality of raw material that complies with the national and international laws. Today Sir Meccanica has about 100 employees in its productive activities and R&D.
All the operations, ranging from planning to production, up to delivery, are taken care of and guaranteed by the efficiency of a specialized technical staff.
The achievement of the final product is the solid result of an accurate business organization system, structured in a way that can guarantee a careful and competent administration. The services and products we offer reflect our philosophy and the market appreciates their contents. The power of satisfying the needs of demanding customers, is the result of researches, surveys and observations made from our R&D Department and from our Marketing sector.
Almost all the production phases are carried out in our firm or come from certified suppliers. The measurements and the testing performed in the various phases of the productive process ensure an unquestionable Quality Control.
The result is a range of products able to satisfy all applicative situations, that distinguish themselves, from the competitors', for duration, reliability and high performances, even under the ergonomic profile.
The interaction with the customer is total. The immediate and precise timing for solving problems is the result of managing the flows of demands (consultation, services and products) through specialized and differentiated channels that allow the firm to keep an open window for a personalized dialogue.
Customer service has one and only aim: to achieve Total Customer Satisfaction.